National OPs Centre

Our NOC is manned 24/7  by a team of highly skilled intelligence analysts who deliver accurate and timely intelligence.

SGS has invested heavily in this area, and the NOC is manned by a diverse group of security analysts with military, police, government, private sector intelligence and emergency response backgrounds. These analysts have amassed expertise and hands-on experience in the areas of terrorism and terrorist methodologies, organised crime and disorder, activism and cybercrime.

Our NOC partners with your team to deliver well coordinated and unrivaled managed control room services.

 

National Operations Centre services include;

  • Telephone answered professionally
  • Full, live monitoring of all assignments, staff and routine check-calls
  • Automated scheduling with 24 hours on-line access via MiSentinel
  • Message handling services
  • Audited record of all events and incidents
  • Automated scheduling with 24 hours on-line access via MiSentinel
  • Management information and incident reporting
  • Alarm activation receipt and notification to customers
  • Monitoring of patrols
  • Daily and Monthly reporting

Case Studies

View Case Study to see how our technical expertise applies across markets and service lines.