Security

SGS Guarding 303 KB

Our Brochure 1.1 MB

Explore our Customer Engagement Transformation services.

Creating a better customer experience wherever, whenever, and however.

As customer behaviors and demographics change, your approach to engaging them has to follow their journey. With equal parts vision and technology, we can help advance your customer experience to reflect a more human-centric encounter and enable your operations to move toward outcome-based commercials.

  • Get the skills, guidance, and resources you need to make a big difference in your contact center operations that can lead to a big difference in the quality of your customer experience.
  • Achieve demonstrated improvements in business performance, service delivery, and customer and employee satisfaction. Transform your contact center with a change in mindset, leadership commitment, and organizational alignment.
  • Make it fast and easy for customers to collaborate with live agents when needed—and to escalate emergencies without delay.
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Case Studies

Security & Help Desk Services for Mainstay Sites mainstay

Security & Help Desk Services for Mainstay Sites

Security & Help Desk Services for Mainstay Sites About the company Mainstay is a privately owned and independent

High-level, integrated security for River Island sites ri

High-level, integrated security for River Island sites

With more than 60 years of history, River Island is a brand with an impressive heritage. As well as UK and Ireland, t

White Papers

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In the dynamic and fast-paced environment of the UK retail s...

Spring Forward: A Season of Renewal for Security Officers

March 5, 2025

Securing Winter: Valuing Our Security Officers in the Coldest Months

February 5, 2025
We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.

SGS Guarding 303 KB

Our Brochure 1.1 MB